1. Introduction

At privat24biz, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, process, and protect your data when you visit our website and use our services related to cafe culture, local food guides, and culinary experiences across Ukraine.

2. Data Controller

The data controller responsible for your personal information is:

3. Information We Collect

3.1 Personal Information

We may collect the following personal information:

• Name and contact information (email address, phone number)
• Location data when you search for local cafes and restaurants
• Preferences regarding food and dining experiences
• Reviews and comments you submit about culinary experiences
• Communication records when you contact us

3.2 Technical Information

We automatically collect technical information including:

• IP address and browser information
• Device type and operating system
• Pages visited and time spent on our website
• Referring websites and search terms used
• Cookies and similar tracking technologies

4. How We Use Your Information

We use your personal information for the following purposes:

• Providing personalized cafe and restaurant recommendations
• Improving our food guides and culinary content
• Responding to your inquiries and providing customer support
• Sending newsletters and updates about Ukrainian food culture (with your consent)
• Analyzing website usage to enhance user experience
• Complying with legal obligations and protecting our rights

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website traffic and user behavior
• Provide personalized content and recommendations
• Enable social media features and functionality

You can control cookie settings through your browser preferences. However, disabling certain cookies may limit website functionality.

6. Third-Party Analytics

We use third-party analytics services, including Google Analytics, to understand how visitors interact with our website. These services may collect information about your use of our website and other websites. The information collected is used to analyze website performance and improve our services related to Ukrainian culinary experiences.

7. Data Sharing and Disclosure

We do not sell your personal information. We may share your data in the following circumstances:

• With service providers who help us operate our website and services
• When required by law or to protect our legal rights
• In connection with a business transfer or merger
• With your explicit consent for specific purposes

8. Your Rights Under GDPR

As a data subject, you have the following rights:

• Right of Access:Request information about your personal data we process
• Right to Rectification:Correct inaccurate or incomplete personal data
• Right to Erasure:Request deletion of your personal data
• Right to Restrict Processing:Limit how we use your personal data
• Right to Data Portability:Receive your data in a structured format
• Right to Object:Object to processing based on legitimate interests
• Right to Withdraw Consent:Withdraw consent for data processing

To exercise these rights, contact us at [email protected]

9. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security assessments.

10. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Typically, we retain data for:

• Account information: Until account deletion or 3 years of inactivity
• Communication records: 2 years from last contact
• Analytics data: 26 months (Google Analytics default)
• Legal compliance data: As required by applicable law

11. International Data Transfers

Your personal information may be transferred to and processed in countries outside the European Economic Area (EEA). When we transfer data internationally, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions by the European Commission.

12. Children's Privacy

Our services are not directed to children under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

14. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: